Introduction

This cookies policy (the "Cookies Policy") provides detailed information on how AIMIA Foods Ltd uses cookies, including the type and purpose of the cookies used by our website www.caffeprima.co.uk (the "Website"), as well as your rights in respect of disabling cookies.

Use of cookies

Cookies allow us to, among other things, remember your preferences and recognise you on future visits. This is achieved by storing certain information on your device.

What is a cookie?

A cookie is a file that is downloaded to a user's device with the aim of storing data that can be updated and recovered by the entity responsible for its installation.
When you access the Website and give your consent for them to be installed, small files containing information are installed on your device (computer, tablet, mobile phone, etc.). These files (which are the cookies) form part of the technology necessary to make the Website work properly and are not inherently harmful.
Cookies are installed and stored on your device and allow the tracking of your Internet activity.
You can completely disable cookies in your browser settings. You can disable cookies, but the Website or some of its sections might not work correctly.

What type of cookies do we use?

Depending on the entity that manages them, cookies can be:
• First-party cookies: these are cookies that are sent to the user's device from a computer or domain managed by the web publisher itself and from which the service requested by the user is provided.
• Third-party cookies: these cookies are sent to the user's device from a computer or domain that is not managed by the web publisher, but by another entity that processes the data obtained from cookies.
The Website uses both first-party and third-party cookies.
Cookies can also be categorized according to the duration they are enabled:
• Session cookies: a type of cookie designed to collect and store data while the user browses a webpage. They are often used to store information that is only useful to offer a service requested by the user just once (e.g. a list of products purchased).
  Persistent cookies: a type of cookie in which data remains stored on the device and can be accessed and processed during a period set by the organisation responsible for the cookies, which could be from a few minutes to years.
The Website uses both our persistent and session cookies.

What does the website use cookies for?

• Technical cookies: these cookies allow the user to browse a website, platform or application and to use different options or services therein. For example, controlling traffic and communication of data, identifying the session, accessing restricted areas, remembering the items of an order, carrying out a purchase process, applying for registration or participation in an event, using security features while browsing, storing content to share videos or audio, or sharing content through social media.
• Customization cookies: these cookies allow the user to access the service with some general features which are predefined according to some criteria on the user's device. For example, language, type of browser through which the service is accessed, regional configuration where the service is accessed from, etc.
• Analytical cookies: these cookies allow the entity responsible for them to track and analyse the behaviour of the users of the websites to which they are linked. The information collected through this type of cookies is used to measure the activity of websites, applications and platforms and to define browsing profiles of the users of said websites, applications and platforms, with the aim of making improvements based on the analysis of the data of the users’ use of the services.
• Advertising cookies: these cookies allow for the management, as effectively as possible, of the advertising space which, where appropriate, the publisher has included in a website, application or platform from which the requested service is provided, based on criteria such as the published content or the frequency at which the advertisements are shown.
• Behavioural advertising cookies: these cookies allow for the management, as effectively as possible, of the advertising space which, where appropriate, the publisher has included in a website, application or platform from which the requested service is provided. These cookies store information of the users’ behaviour obtained through the continued monitoring of their browsing habits. This allows for developing a specific profile to show advertising based on it.

The Website uses cookies for the aforementioned purposes. For more information and a list of specific cookies we use, see:

Name Purpose

 

Long Description

Domain

 

 

 

https://www.caffeprima.co.uk

 

 

 

_dc_gtm_UA-8004423-1

Strictly Necessary

Google

This cookie is associated with sites using Google Tag Manager to load other scripts and code into a page. Where it is used it may be regarded as Strictly Necessary as without it, other scripts may not function correctly. The end of the name is a unique number which is also an identifier for an associated Google Analytics account.

_ga

Performance

Google

This cookie name is associated with Google Universal Analytics - which is a significant update to Google's more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports.

_gid

Performance

Google

This cookie name is asssociated with Google Universal Analytics. This appears to be a new cookie and as of Spring 2017 no information is available from Google. It appears to store and update a unique value for each page visited.

optimizelyBuckets

Performance

Optimizely

Cookie set by the Optimizely website optimisation plaftform. Used to store the page variants assigned to a user for A/B performance testing, to ensure the user gets a consistent experience.

optimizelyPendingLogEvents

Performance

Optimizely

Cookie set by the Optimizely website optimisation plaftform. Records user activity

optimizelySegments

Performance

Optimizely

This cookie is set by the Optimizely website optimisation plaftform. It holds audience segmentation information for a visitor.

frontend

Strictly Necessary M

Magento

Cookie commonly associated with the Magento eCommerce platform. Purpose currently unknown, but most likely stores a session id. Appears to be necessary for much site functionality.

am_promo_notification

 

 

This cookie checks promotions available during the checkout.

_hjIncludedInSample

Performance

HotJar

This cookie is associated with web analytics functionality and services from Hot Jar, a Malta based company. It uniquely identifies a visitor during a single browser session and indicates they are included in an audience sample.

_hjid

Performance

HotJar

This cookie is set when the customer first lands on a page with the Hotjar script. It is used to persist the Hotjar User ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID.

X-Mapping-fjhppofk

Strictly Necessary

 

The X-Mapping cookie is associated with the Stingray Traffic Manager platform from Riverbed, which is a load balancing application for high traffic web services and sites. Used to route data and page requests to the correct server where a site is hosted on multiple servers.

hblid

Functionality

Olark

Cookie set by Olark Live Chat software. Identifies a unique visitor between visits.

olfsk

Strictly Necessary

Olark

Cookie set by Olark Live Chat software. Maintains message history across pages.

optimizelyEndUserId

Functionality

Optimizely

Stores a visitor's unique Optimizely identifier, for both Optimizely Classic and Optimizely X Web. It's a combination of a timestamp and random number. No other information about you is stored inside.

experiment

Performance

Caffé Prima

This cookie contains a randomly generated number and is used to identify content experiments that may be running on specific pages. A content experiment describes a practice where we might display slightly different content to visitors of our website to see which content works better.

FPC_PRODUCT_VIEWED

Strictly Necessary

Caffé Prima

This cookie contains the Product ID and is used to display a cached version of the Product page to improve page speed.

sentisum_session

 

 

Not classified.

__zlcmid

Functionality

Zopim

We use Zopim to provide live customer service chat on our Site. This cookie stores Zopim Live Chat ID to identify the device during visits.

_gac_UA-8004423-1

Performance

Google

Stores campaign information in order to provide Google AdWords with a more reliable way to measure the interactions customers have with this website. The cookie value contains a version number followed by a timestamp, and campaign information if you have followed one of our adverts on Google Search.



We use the remarketing tool AdWords™ from Google. This tool allows us to publish advertisements on Google's content network based on previous visits by users to our Website. To effect this, some pages of the Website include a code named \"remarketing tag\". These tags allow your browser cookies to be read and configured with the aim to determine the type of specific advertisement that will be shown to the user, based on elements related to your visit to our Website. For example, the selected browsing route, where you browsed, the specific pages visited or the actions taken. The remarketing lists created this way are kept in a database on Google's servers, where all cookie IDs associated with each list or interest category are stored. The information obtained only allows for the identification of a specific browser. Google cannot identify the specific user with this information only.

How can you disable cookies?

You can set your browser settings to reject all cookies. However, it is possible that some features or services of the Website will not work properly without cookies. Most browsers allow you to completely disable cookies, so that you may at any time choose what cookies you would like to work on this Website by adjusting your browser settings. You can find more information in your browser settings. Below, we provide you with the links to the websites of the main browsers:
• Apple Safari*
• Google Chrome*
• Microsoft Internet Explorer*
• Mozilla Firefox*